20 Frequently Asked Questions

Here are the 20 reasons that people choose us to manage their property.

1) Guest Management and Pre-Arrival Guest Screening including checking black lists,

2) Pre-Arrival Guest Registration including checking matching Drivers Licence, Credit Cards, Name and Email.

3) Managing any Damage/Breakage caused by guests and negotiating and recovering bond monies.

4) Have you ever had to evict someone ? We have 3 times in 75,000 bookings and it takes skill and knowledge of the law to successfully remove them from our property without damage or incident.

5) Managing Credit Card Disputes and Chargebacks

6) 365 x 24 hours personal monitoring of calls and website

7) Maintenance especially after hours & weekend callouts

8) Professional Cleaning, Linen Management & Consumables

9) Professional Accounts, Statements, Tariff Collection and Tax Records

10) Enforcing Terms and Conditions including Strict Cancellation Policies

11) $50k/website which allows for online connection to everything + links to Credit Card clearing houses

12) Managing Multiple Calendars, on Multiple Websites / avoiding any Risk of Double Bookings

13) Professional Revenue Management looking at Regional Trends on a daily basis to adjust tariffs to meet demand

14) Providing a 3rd party buffer between you and the guest so you are not personally having to deal with incidental issues, and at all times of the day

15) Online Real Time Guest Compendium with property specific information and local offers.

16) All forward bookings are viewable by the owner for 18+months ahead

17) Owners can view and book dates online and in real time

18) Owners get notified with every booking, change and cancellation taken

19) Personalised Single Desk Account Management

20) We have world class Revenue Management systems focussed 100% on the Hunter with 100% local based reservations staff

Specialist Accommodation within Vineyards and Lake Mac

Weekenda offers an extensive array of holiday property options providing comfort, style and affordability. Whether you're seeking a cozy cottage in the Vineyards enjoying Wine, Food, Golf, Weddings or Concerting in the Hunter Valley or that perfect Summer Lake House we can help tick your boxes. 8000 happy guests and counting

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Wedding, parties, concerts, anything.............. Stylish Accom to suit every occasion.

Weekenda has the most diverse range of Accommodation in the Greater Hunter area including Hunter Valley Vineyards and beyond. 160 properties in all shapes and sizes from 1br to 16br. So whether you are planning a girls w/e away, a family holiday on the lake , or a wedding in the Vineyards we have you covered.

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Local Experts in the Hunter, Central Coast, Newcastle, Port Stephens & Lake Mac

The Weekenda crew can help you with our awesome Accom, but what about Restaurant + Cellar Door bookings, Transfers, maybe a spot of golf or a balloon ride. Our team know where to find all the hidden gems and we can concierge your next trip. Just give us a call.

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